Understanding modern digital workplace solutions | Akumina

Understanding the Pathways of a Modern Workplace Solution: Product or Platform


Like any successful journey, workplace transformation is not intended to be a single implementation. True transformation is phased growth that continually builds upon the employee experience with gradual and consistent execution of solutions based on employee needs and ongoing evaluation. 

Building the right workplace experience is critical to your enterprise’s overall productivity, efficiency, and culture.  When your organization realizes the necessity of building out and reinforcing your workplace experience, you need to assess your specific challenges and map a viable solution to solve them.

When going through this process, it is important to understand the difference between a product and a platform in the evolving “digital workplace” landscape.

Out-of-the-Box Workplace Product

A modern workplace product is viewed as an ‘out-of-the-box’ templated solution designed to get organizations up and running quickly with an accelerated time-to-value, however, these types of solutions tend to be limited in their ability to scale to meet more complex user requirements.  This is troublesome for organizations with expansive requirements as these solutions tend to be limited to what they provide off the shelf leaving larger enterprises stuck with an incomplete solution and an inability to modify the solution to meet their specific needs, integration points, or branding requirements.

Evolving Workplace Platform

A built-out, customized modern workplace platform integrates with other technology to meet the needs of the entire workforce. This can encompass the vision journey of an organization’s ongoing digital workplace goals and continuous evolution of the different experiences that the organization wants to deliver.  This focuses on delivering unique, value-added workplace experiences to every user – tying together all of the tools required to do their job more effectively – regardless of who a user is and what location, device, and language they operate within. Unlike products, platforms are highly scalable but because they deliver nothing out-of-the-box often require investment and resources to maintain.

Akumina is uniquely capable of driving organizations down a workplace transformation journey by sitting squarely between the worlds of product and platform. Akumina’s platform is focused on delivering an abundance of ‘product’ capabilities out-of-the-box that can be configured quickly to deliver an immediate impact to each business. Akumina also delivers the underlying API framework and SDKs that allow for a more expansive evolution over time by integrating other software platforms, both on-premise and in the cloud, focused on the tools and tasks that your employees use the most.

Download Akumina’s eBook to learn more about out-of-the-box products and robust software platforms.