At the 2018 Gartner Digital Workplace Summit, Akumina’s President and CRO, David Maffei, teamed up with Stanley Louw from Avanade to deliver a session about the changing landscape of the employee workplace.
Historically, enterprises have been hyper-focused on the customer experience; creating the right experience along the buyer journey. In order to fundamentally create the right journey for your customer, you need to have satisfied, engaged, and productive employees.
If you’re treating your employees as you’ve been treating your customers, you’ll be setting up your internal workforce for success in the long-term. That means centralizing employee resources and developing a robust employee experience for all business units.
Watch the video below to learn more from this session:
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