The Boston Red Sox organization faced challenges effectively communicating with a diverse and frequently mobile staff and requirements to support a growing workforce. The club needed an effective way to communicate and share information with both seasonal and non-seasonal employees.
With 350 year-round employees and over 1,000 day-of-game staff members, the Boston Red Sox were searching for a solution that would provide all employees with a connected digital workplace that could improve employee communications and collaboration.
Leveraging Akumina’s digital workplace platform on top of Office 365 and Azure, the Boston Red Sox launched Home Plate, a digital employee hub, for every staff member to access from full-time employees to mobile day-of-game staff working the ball game. Home Plate is mobile-friendly and features an intuitive user experience for accessing game-related details, launching key applications, and allowing employees to stay informed with communication on everyday updates, all within a secure environment.
The Boston Red Sox have continued to see adoption increase throughout the season. Their digital workplace solution reinforces their company’s cultural goals to connect and inform all employees so they can provide the highest level of service to their fans. The digital workplace has continued to evolve as the organization changes and has proven to enhance employee productivity.“For an organization like the Boston Red Sox, being able to better collaborate and inform our disparate team members about all aspects of our operation is critical. Akumina’s platform allows us to better engage with our team, provide a central portal for accessing key employee systems, and streamline year-round operation.” Brian Shield, Chief Information Officer, Boston Red Sox