
The 12 Use Cases Internal Communications Leaders are Prioritizing
Blog Article
In today’s evolving digital workplace, enterprises demand more than just an intranet. They need a connected, intelligent platform that enhances employee engagement, streamlines communication, and works natively with Microsoft 365 and Copilot.
That’s where Akumina stands apart.
From governance and compliance to AI-powered personalization, Akumina delivers enterprise-scale intranet and digital workplace solutions that drive productivity — without adding IT complexity.
Akumina is the only enterprise intranet platform that delivers and manages content directly from your Microsoft 365 tenant, ensuring complete security, compliance, and integration with Microsoft Purview and Graph.
Example: A global enterprise publishes multilingual communications to 90,000 employees across the intranet, Teams, and Viva — all governed within Microsoft 365, with no duplicate repositories or security risks.
Corporate communicators get a true editorial CMS, complete with structured content types (News, Events, Announcements), workflows, and persona-based targeting. Content is created once and rendered everywhere — intranet, newsletter, or Viva Connections.
Example: Corporate Communications publishes an announcement once; it automatically appears across multiple digital channels, maintaining brand consistency and governance.
Built for global enterprises, Akumina’s content is stored in SharePoint and indexed in the Microsoft Graph Semantic Index, making it a first-class citizen for Copilot and other Microsoft AI tools.
Example: A multinational company delivers an intranet in 25 languages. Copilot automatically surfaces localized and personalized insights using Akumina’s structured content.
Akumina includes a native Awards & Recognition module, complete with nominations, approvals, and badges — no third-party apps required.
Example: HR manages a quarterly recognition program where nominations, approvals, and profile badges are all handled within Akumina, creating a seamless experience for employees.
Through its AI Service Layer (powered by Microsoft Semantic Kernel), Akumina intelligently delivers content across intranet, Teams, Viva, digital signage, and even Copilot — all from the same structured data model.
Example: Leadership updates and safety alerts are distributed simultaneously to every device and channel, ensuring every employee stays informed and aligned.
Because all content lives inside Microsoft 365, Akumina inherits Microsoft Purview, DLP, retention, and audit policies — maintaining enterprise-grade compliance automatically.
Example: A financial services organization delivers internal communications under strict audit requirements — with every action logged within the Microsoft 365 security framework.
Akumina gives department leads the tools to update their own pages safely using pre-approved templates — no IT intervention required.
Example: A project lead refreshes a quarterly KPI dashboard directly in the intranet. Governance rules ensure brand consistency and data security without slowing the process.
The Akumina Broadcast Center allows comms teams to plan, schedule, and distribute targeted messages across channels and personas — with analytics included.
Example: The communications team launches a “Future of Work” campaign tailored for regional audiences, automatically delivered to employees in the right time zone, on the right platform.
Akumina Flow gives organizations the power to automate approvals, forms, and surveys without relying on third-party tools or IT support. It brings structured data and business logic into one governed experience — aligned with Microsoft 365 and Graph.
Example: HR launches a pulse survey using Flow. Results are automatically visualized by role and department, while content approvals route seamlessly through the same system.
Akumina Streams aggregate content from SharePoint, external APIs, and AI-generated insights to deliver real-time, personalized feeds — from news and events to recognitions and tasks.
Example: Each employee’s homepage combines corporate news, HR updates, and recognition highlights — dynamically filtered by department, location, and role.
| # | Business Use Case | Akumina Differentiator | Why Competitors Fall Short |
|---|---|---|---|
| 1 | Microsoft-native Content Management | Corporate content lives in Microsoft 365 tenant under full governance | Proprietary clouds |
| 2 | Structured Editorial Authoring | CMS-style editorial experience | Basic WYSIWYG editing |
| 3 | Multilingual + Copilot Alignment | Indexed in Graph Semantic Index, first-class to Copilot | Disconnected from Graph |
| 4 | Employee Recognition | Native integrated module | Third-party apps |
| 5 | AI-Ready Multi-Channel Delivery | Semantic Kernel–based content routing | Static delivery |
| 6 | Governance & Compliance | Inherits Purview and audit policies | Requires external compliance |
| 7 | Departmental Page Management | Safe self-service editing | Locked-down admin models |
| 8 | Broadcast Campaigns | Central campaign orchestration | Manual posting per channel |
| 9 | Automated Workflows (Akumina Flow) | Integrated no-code workflow builder | External tools required |
| 10 | Dynamic Streams | Real-time, persona-driven aggregation | Static feeds |
Akumina empowers enterprises to create connected, Copilot-ready digital workplaces that elevate employee experience and simplify IT management — all while staying 100% Microsoft-native.