Akumina is the experience layer that sits on top of Microsoft 365, connecting communication, search, knowledge, workflows, and AI into one personalized, governed environment for every employee. AI powers many of the capabilities across the platform, from how content is targeted, and search results get surfaced, to how employee support and workflows get delivered. AI Experience Management is the governance layer that ensures all of it runs in a controlled, measurable, and cost-effective way. That governance layer is what makes the platform enterprise-ready: targeted, measurable, and cost-controlled. Think of it the way CMS brought structure to content, and CRM brought structure to customer relationships. Akumina brings that same structure to AI interactions and employee experiences across the enterprise.

AI Experience Management is the discipline of governing how AI is delivered across your enterprise, not just what AI can do. Most organizations deploying AI today have productivity tools like Microsoft Copilot that accelerate individual work inside applications. That's valuable. But it's a different problem from governing AI behavior at the organizational level.

AI Experience Management addresses that organizational layer. It controls which employees access which AI experiences, defines what knowledge grounds those experiences, manages prompts across their lifecycle, orchestrates multiple models and agents, and measures effectiveness and cost by role and business unit. The result is AI that is targeted, compliant, and cost-controlled rather than fragmented across tools no one is watching.

Copilot accelerates work within applications by providing embedded productivity assistance. AI Experience Management structures how AI works across the enterprise. Organizations scaling AI responsibly need both.

SharePoint is the foundational content and collaboration service your organization already runs on. Viva adds HR and communications modules on top of it. Akumina works alongside both, providing the experience layer that personalizes, governs, and orchestrates what employees see and interact with across all of it. Akumina content lives natively in SharePoint, feeds directly into Viva Connections, and normalizes communications across every channel from one governed interface. Think of Akumina as the system that makes your entire Microsoft 365 investment work harder, not a replacement for any part of it.

Akumina operates within your Microsoft 365 tenant, so it inherits your existing security controls, including Entra ID permissions, SharePoint data governance, Azure encryption, and compliance policies like DLP and retention. There are no duplicate databases or external data stores. Akumina is also SOC 2 Type II certified and GDPR compliant.

Yes. Akumina supports multilingual content delivery with auto translation, translation propagation, and regional governance controls. Organizations maintain brand and message integrity globally while giving regional teams the autonomy to communicate in local languages.

Akumina is built for large, complex enterprises, typically those operating across multiple regions, languages, brands, or regulatory environments. Customers include global life sciences companies, energy firms, financial services organizations, and manufacturing enterprises, all running Microsoft 365 as their core productivity platform.

Yes. Akumina connects to external systems through Microsoft Graph connectors, bringing third-party data from platforms like ServiceNow and Workday into governed search and AI experiences. Employees can find and act on information from multiple systems through a single, consistent interface.