If you are looking for a great place to work while delivering cutting-edge web technology solutions, check out the openings listed below.
The Customer Success Engineer will drive programs to identify and proactively engage customers throughout their lifecycle to drive product adoption, ensure they understand the full value of Akumina’s offering and ensure maximum retention. Customer retention is one of the key drivers to business performance. The Customer Success Engineer will serve as a resource to onboard clients, deliver training, provide technical support, assist in setup and configuration of our platform, and provide best practice guidance and consulting services. Additionally, the Customer Success Engineer will identify and engage with customers that are struggling to find the full value of our product, or are displaying other signs of risk, and create an action plan to make them successful and ensure renewal.
This is a proactive role, part coach, project manager, consultant and product expert, our Customer Success Engineers are continually focused on helping Akumina customers successfully engage with Akumina’s products and services.
Key Responsibilities Include:
If you fit the description and are interested in this position, please send us over you cover letter and resume today! Email us at firstname.lastname@example.org.
Don't see something that fits your background? We are always looking for great talent so send us your resume and let us know how you could fit into the Akumina team.