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Advanced Retained Services

Get a set number of hours per quarter for dedicated assistance that goes beyond day-to-day support

What’s covered?

Within packages of 48, 72, 96, or 192 hours per quarter our team can help with support, upgrades, specific configurations or further customization

  • Advanced support: for self-hosting, working with Akumina partners or Microsoft365 and Azure assistance
  • Upgrades: SaaS cloud, headless deployment and more
  • Configurations: specific deliverable or enhancement configurations
  • Employee training: fully customized to your unique installation and features
  • Platform customizations: for items not covered by standard or premium support Service Level Agreements.
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Contact our team to learn more about Retained Services


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A Guided & Consultative Onboarding Experience

We will gather your requirements and understand your organizational structure to satisfy end-user needs and business goals.

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