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Customer Success Team

Every one of our customers gets their own partner Akumina team, laser-focused on ensuring platform and project success

Here for you every step of the way

Our team is right there with you, from your initial kick-off through to your first minimal viable product launch (MVP) and beyond. 

Your CSM (Customer Success Manager) combines with your (TAM) Technical Account Manager to ensure you get the most out of your project and your Akumina platform does change the way your team gets work done.
 

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Diagnose and solve issues alongside you

Though we do everything to keep your platform running smoothly, we know there are always bumps in the road.

Whatever the issue, our team takes it seriously by performing diagnostic research, and recreating the issue on our side so we know exactly what’s happened, and can provide the solution that gets you back up and running quickly and smoothly.

 

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Get the latest digital workplace trends and data with The 2023 State of the Digital Workplace & Modern Intranet results webinar.

Champion your voice

Our team is here to keep in communication with you as much or as little as you would like through monthly connects and newsletters, upgrade announcements and our annual business reviews. As well as covering any business transactions for you, they help to continuously enable organizational use of your employee experience solution and listen to your experience.

Armed with your feedback, our team champions your voice throughout Akumina, driving platform upgrades and functionality patches. So that feature you wanted? It’s already on the way.

 

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Household names, elite experiences.

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Empower your team with the features they need to get their jobs done.

Think Big. Start Quickly. Grow Strategically.

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Think Big Experience a Demo

Experience a Demo Tailored to Your Business

Let us guide you through Akumina, the platform that has helped hundreds of global enterprises and is revolutionizing the Employee Experience Platform.

Think Big Guided Onboarding Experience

A Guided & Consultative Onboarding Experience

We will gather your requirements and understand your organizational structure to satisfy end-user needs and business goals.

Think Big Akumina Community

Welcome to the Akumina Community!

Join the community of over 5+ million active daily users and our extensive partner network to support your digital workplace initiatives.

Transform your workplace experience today.

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